FAQs

Hi there! We’ve put together a comprehensive list of frequently asked questions (FAQs). These cover all queries about our products, services, policies, and more.

Just browse through the categories of the FAQs below and to look at the question that interests you. You’ll see a detailed answer on your screen. If you can’t find what you’re looking for, you can always contact us or email [email protected] and we’ll be happy to help.

I saw the iPhone and Gameboy products you did and I was wondering if you do custom projects?

We are happy to accept customised orders, please contact us via our email and let us know your needs.

Can I buy the template as a digital file?

Tazar do not sell any templates as digital files , and do not supply layouts and frames separately.

Do Tazar use original mobile phone parts in the production of their products?

All the products we sell include the original mobile phone parts.

Will the product be in perfect condition?

Flaw reminder, the device may have scratches as they our preloved items of technology which are several years old and may show some signs of wear and tear.

Is the battery in the frame safe to be there?

None of our frames included batteries making them safe.

Which country are products the dispatched from?

Shipping is from the United Kingdom. Tazar studio is located in the United Kingdom.

Do you have plans to do other iPhone models?

As well designing other models of iPhone, we plan to work on classic phone models and game consoles.

What are the measurements?

Currently our products are available in two sizes, Square Frame 14 x 11 x 1 in and the Rectangular Frame 22 x 10 x 1 in

What if receive damaged or incorrect Items?

Our team crafts each frame with care but they can be damaged during transportation. However should your product arrive damaged, you can exchange it as long as it’s in its original packaging.

Do you ship internationally?

We do not ship internationally at the moment, please contact us via our email with your inquiry.

Which payment methods do you accept?

We accept most major Debit and Credit cards.